Search Jobs

Customer Service Representative

Okemos, MI 48864

Posted: 11/04/2024 Industry: Call Center Job Number: 1109581

Job Description

Part Time/Full Time 20-40 hours per week - $12/hr to Start - Available for residents of MN, MI, IA, and WI

Weekends REQUIRED

Are you interested in working from home? Do you enjoy helping people? Are you looking for an opportunity to advance your customer service skills and grow with a thriving company?

If that sounds like you, and you meet the qualifications below, apply today! We are searching for motivated Customer Service Agents to assist with inbound calls in a call center environment.

Perks for this position include:

100% Remote Opportunity - Work from the comfort of your own home in the following states: MN, WI, IA and MI.
Computer Equipment provided
Health insurance, PTO and holiday pay.
Opportunities for advancement into Team Lead or Supervisor positions.
Fast growing, innovative and lively work environment with plenty of opportunity to develop new skills.

Job Description:

The Customer Service Agent position requires a cooperative, agreeable and sympathetic listener who

gets along with others and enjoys being helpful to them. Additionally, the job requires attention to the

details of work, handling them with better-than-average accuracy and with careful attention to the

quality of the work. This Customer Service Agent position requires a patient and stable work style and

consistency in dealing with repetitive routine.

The focus is on working comfortably under close supervision within a stable, secure team. The pace of

the job is steady and relatively unhurried, with an inclination to keep doing things the same way unless

directed otherwise by a supervisor. When there is change in the structure of work or scope of

responsibility, ample time will be provided to learn the new work thoroughly with opportunity for

repetitive practice. When the job requires work to be completed under time pressures or in changing

situations, management will provide close support and encouragement.


Responsibilities:

Respond to inbound calls in a timely and professional manner.
Assist customers by answering questions and inquiries about products and services.
Troubleshooting
Address questions related to orders placed by customers
Follow-up with customers to ensure they have received quality customer service.
Complete after-call information and data entry to the system.

Qualifications:

1+ years’ experience in a Customer Service role
Must currently reside in the following states: MN, WI, IA, or MI.
Private workspace
Reliable high-speed internet required with the ability to be hard-wired
High School Diploma
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Okemos, MI

Ready to kickstart your career in Okemos, Michigan? Don't miss out on our exciting job opportunities in this vibrant community! Located in the heart of the mitten state, Okemos offers a perfect blend of small-town charm and big-city amenities. From the picturesque trails at Ferguson Park to the bustling Meridian Mall, this area has something for everyone. Explore art galleries like the Katalyst Gallery, catch a show at the Williamston Theatre, or enjoy a game day cheering on the MSU Spartans at the nearby Michigan State University. With its diverse culture, delicious local cuisine, and endless opportunities for growth, Okemos is the place to be for your next career move. Discover your dream job today!