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Customer Service Representative

Appleton, WI 54913

Posted: 06/10/2024 Industry: Call Center Job Number: 1109594

Job Description

Part Time/Full Time 20-40 hours per week - $12/hr to Start - Available for residents of MN, MI, IA, and WI


Are you interested in working from home? Do you enjoy helping people? Are you looking for an opportunity to advance your customer service skills and grow with a thriving company?

If that sounds like you, and you meet the qualifications below, apply today! We are searching for motivated Customer Service Agents to assist with inbound calls in a call center environment.

Perks for this position include:

100% Remote Opportunity - Work from the comfort of your own home in the following states: MN, WI, IA and MI.
Computer Equipment provided
Health insurance, PTO and holiday pay.
Opportunities for advancement into Team Lead or Supervisor positions.
Fast growing, innovative and lively work environment with plenty of opportunity to develop new skills.

Job Description:

The Customer Service Agent position requires a cooperative, agreeable and sympathetic listener who

gets along with others and enjoys being helpful to them. Additionally, the job requires attention to the

details of work, handling them with better-than-average accuracy and with careful attention to the

quality of the work. This Customer Service Agent position requires a patient and stable work style and

consistency in dealing with repetitive routine.

The focus is on working comfortably under close supervision within a stable, secure team. The pace of

the job is steady and relatively unhurried, with an inclination to keep doing things the same way unless

directed otherwise by a supervisor. When there is change in the structure of work or scope of

responsibility, ample time will be provided to learn the new work thoroughly with opportunity for

repetitive practice. When the job requires work to be completed under time pressures or in changing

situations, management will provide close support and encouragement.


Respond to inbound calls in a timely and professional manner.
Assist customers by answering questions and inquiries about products and services.
Address questions related to orders placed by customers
Follow-up with customers to ensure they have received quality customer service.
Complete after-call information and data entry to the system.


1+ years’ experience in a Customer Service role
Must currently reside in the following states: MN, WI, IA, or MI.
Private workspace
Reliable high-speed internet required with the ability to be hard-wired
High School Diploma
Apply Online

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About Appleton, WI

Ready to explore exciting job opportunities in the vibrant area around Appleton, Wisconsin? Nestled in the heart of the Fox Cities, Appleton offers a perfect blend of small-town charm and big-city amenities. With a thriving job market, renowned art galleries like the Bergstrom-Mahler Museum of Glass, lively theaters such as the Fox Cities Performing Arts Center, and the iconic Lambeau Field just a short drive away, there's no shortage of culture and entertainment to enjoy. Indulge in local delights like the legendary cheese curds and bratwursts, or enjoy outdoor adventures at High Cliff State Park along Lake Winnebago. Don't miss out on the chance to grow your career in this dynamic and welcoming community – check out our job listings today and take the first step towards an exciting future in Appleton, Wisconsin!